Memberships
Frequently Asked Questions
How does my Membership work?
Every three months you'll receive a "tea box" set with six tins of EURO TE, along with infographics, recipes, tips, and more. Your payment will be automatically debited on the 20th of your billing month, and you'll receive your set by the 10th of the following month. Each month we have a virtual meeting with Olivia Medina, our Tea Master, where you can ask questions and learn more about the fascinating world of tea.
Tisana Fan Membership
If you like fruit and herbal infusions, or if you can't take stimulants (theine-caffeine), you will love this membership as it also includes Rooibos.
Tea Fan Membership
If you like to experiment with new flavours and aromas, you appreciate the occasional fruity and exotic infusion, but in general you like Teas, this membership is for you. This is the most complete membership as it includes some pure Teas and many of the creations of Olivia Medina, Tea Master of EURO TE, flavoured Teas (white, green, black, pu erh) and herbal, fruity and rooibos Tisanes. With this membership you will be able to develop your palate while learning little by little about the fascinating world of Tea.
Tea Expert Membership
This is a membership designed especially for those who already know and appreciate Tea. It includes Premium Teas, most of them without added flavors, plus you will receive some extraordinary rarities brought from different countries exclusively for members who, like you, value and recognize a good Tea no matter what latitude it is from. Give yourself the opportunity to continue feeding your passion for Tea with this membership.
Change of Membership
Is it possible to change membership? Yes, it is possible, just send us an email to clubtealovers@eurote.com.mx
Cancellation and/or Pause of Membership
Is it possible to pause or cancel my membership? Yes, it is possible. You can pause or cancel your membership at any time by sending us a message to clubtealovers@eurote.com.mx . If you pause it, you have the opportunity to reactivate it whenever you want.
Free shipping to the Mexican Republic.*Except extended areas.
Is the shipping of my “Tea Box” sets free? Yes, as long as your address is within the Mexican Republic. *If your address is in an extended zone, the shipping will generate an extra charge, which we will inform you of by sending you an email with the amount and the shipping company that will be used for shipping. The shipping companies call remote geographic areas, rustic or difficult-to-access terrains “extended zones”. These areas present special logistical challenges that can affect the cost and delivery time.
My Membership Payments
Quarterly Membership: If you choose to purchase a Quarterly Membership (with recurring charges every 3 months), payments will be processed through PayPal. PayPal is a global online payment method that allows you to make transactions in the way that best suits you. Simply create an account and link your credit cards to pay at virtually any merchant; it's a platform that does not share your bank details.
Annual Membership: If you choose to purchase an Annual Membership, which includes 4 quarterly sets, you can choose the payment method that suits you best: credit card, debit card, payment at Oxxo, payment by bank transfer or payment through PayPal.
